Property Management - How to Select a Professional

Property Management - How to Select a Professional

 

Most rental property owners at some point make the decision to turn the property management duties over to a professional property manager. This is especially true when the owner lives outside the area and simply can't service the property correctly. But other reasons, including an owner's desire to spend more time with the family or perhaps on the links, also motivate the decision.


Whatever the reason, however, logistic or personal, there are a number of realities surrounding professional property management companies worth noting.
Foremost, bear in mind that you will never find a company that will service your rental property as well as you do. This is not a dig at the professionals, but the reality is that you can't afford to pay any property manager to work your properties as you would. After all, the management company is in the business to make a profit and most likely would not find it cost effective to treat every rental property with the same intensity or compassion as the owner.
Okay, so what should you expect from the management company you hire?
  1. Your units rented at market rents
  2. As little vacancy as possible
  3. Operating expenses controlled and on a budget


These three specific things are really what will give you the most bang for your buck because they each, when successful, contribute to a favorable and profitable bottom line. The cost for professional property management (typically 5 to 7 percent of gross rents if off-site only and maybe up to 10 percent with an on-site property manager included) must be factored in, naturally, but at the end of the day a good management team should make you money.

Finding a reliable company to manage your property shouldn't be difficult. You might start by asking for suggestions from a loyal real estate agent or some other rental property owners if you know any. You can also do some driving around and look for signs companies often post at properties. And of course, there is always the rental section of your local newspaper.
Once you narrow down the field and start interviewing a property manager, here are some thoughts on the type of questions you might want to ask.
  1. What is their management fee?
  2. Do they charge extra for showing rentals or going to court on evictions?
  3. What are their business hours?
  4. Who covers rental calls on the weekends?
  5. What types of reports will they give you, and will they be mailed each month?
  6. How do they handle slow or nonpaying tenants?
  7. How do they set rental rates?
  8. What do they do to market vacant units?
  9. What dollar amount of expenses requires owner approval?


You get the idea. You want to ask the property management professional enough specific questions so you understand the philosophy of management to which the company adheres and how much effort they will devote to hands-on management. The bottom line is that you want to feel comfortable that the property manager you hire not only recognizes the profit goals you have set for your rental property, but knows that you expect them to earn your business.

About the Author
James Kobzeff is the developer of ProAPOD - leading real estate investment software solutions since 2000. Create rental property cash flow, rates of return, and profitability analysis presentations in minutes! Easy and affordable. Learn more at => www.proapod.com

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